«HELP»
Ordering:
Shipping:
How to order.
It's very easy to order at Cigarettes-Line.com. You can explore
every product (you'll see a larger image and detailed description)
by clicking on small picture or cigarette's name. When you have made
your choice simply add item(s) you have chosen to your shopping cart
by clicking "1 carton", "2 cartons" or "3 cartons" and then proceed to checkout through
our secure order form.
How to use the shopping cart.
When you have finished adding items to your shopping cart, click the
words "shopping cart" in the center of bottom menu of every
page of our site. This is the beginning of the ordering process. If
you wish to delete an item from your Shopping Cart, click the "Delete"
link that appears to the right of any item in your Shopping Cart.
Secure checkout.
When you've chosen the items you wish to order, click the "next" button in your shopping cart. You will be transferred
to a secure server. You may be insured that you're in an encrypted
area when you see a solid key when using Netscape Navigator or a closed
lock when using Internet Explorer. Your personal information will
be encrypted and transmitted via a secured connection only to be processed
by our authorized online retailer.
Your credit card details are not available for us and used only to
process your order online.
Payment information.
All prices in our store are listed in US dollars.
We accept almost all credit cards.
In the nearest future
we will expand the selection of accepted credit cards.
Paying by credit
card is the most convenient and fast way of shopping at our site.
If you would like to pay using another payment options please contact
us for details.
Delivery time and shipping rates.
Your Order will be processed and shipped in no longer than 5 working days. Usually it takes not more than 48 hours. Air Mail by Federal Postal Service - provides quite fast delivery to the most countries of the world. Usually it takes not more than two weeks for your order to be delivered. In most cases you will have, however, to pick up your parcel at the local post office and sign for it.
The shipping is FREE !
To which countries do you ship?
We ship only to the countries shown in the "country list" during the checkout process.
Returns policy
Our return policy is simple. Within 30 days on receipt of your order, you may return the following items for a full refund (minus shipping and handling charges). To make a return please send us your request and write "Return" as a subject. In the message you need to state:
- Your order number.
- Item(s) you want to return.
- The reason you want to return these items.
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